Responsible Play & Gambling Harm Support (NZ)

SweepsPlayWorld.com supports safer play. If play stops being fun, take a break and reach out for help. If you or someone else is in immediate danger, call 111.

Practical ways to stay in control

Set limits: decide a spend limit and a time limit before you start.
Take regular breaks: set a timer; avoid chasing losses or “winning it back”.
Track your play: review your activity and keep play separate from essential expenses.
Avoid playing when stressed: tiredness, alcohol/drugs, or strong emotions can reduce control.
Protect minors: keep login details private and use device-level parental controls.

Spending controls & breaks

Tip: If you can’t stick to a limit, consider a longer break or self-exclusion.

If you need help setting limits, taking a timeout, or understanding your options, contact us at contact@sweepsplayworld.com.

Self-exclusion or account closure

Email contact@sweepsplayworld.com from your registered email address with your request (self-exclusion or closure) and your username.
Tell us the length you want (if self-excluding). We will confirm once the restriction/closure is applied.
During self-exclusion, access may be restricted and marketing communications can be stopped on request.
If you believe someone else is using your account, request a lock immediately.

Get help now (New Zealand)

Gambling Helpline NZ

Call 0800 654 655 • Text 8006 • Live chat: gamblinghelpline.co.nz

1737 — free call or text

Call or text 1737 anytime to talk with a trained counsellor. Info: 1737.org.nz

Lifeline

Call 0800 543 354 • Text 4357

Emergency

If you or someone else is at risk of harm right now, call 111.

NZ regulators & information

Department of Internal Affairs (gambling information and oversight): dia.govt.nz
New Zealand Gambling Commission: gamblingcommission.govt.nz