Privacy Policy
Last updated: 25 March 2026
This Privacy Policy explains how SweepsPlayWorld Limited ("we", "us") collects, uses, stores and shares personal information on sweepsplayworld.com. We comply with the New Zealand Privacy Act 2020.
What we collect
- Account details: name, username, email, password (hashed), age/eligibility checks where required.
- Device/usage data: IP address, device/browser info, pages viewed, clicks, timestamps, approximate location (from IP), identifiers (cookies/SDK IDs).
- Transactions/entries: records of gameplay, entries, prizes, and related communications.
- Support messages: messages you send, attachments, and troubleshooting information.
How we use personal information
- Operate accounts and provide site features, including prize fulfilment.
- Customer support and service communications.
- Security, fraud prevention, spam detection, and enforcing our terms.
- Analytics and performance measurement; improving content and user experience.
- Marketing/advertising where permitted, including measuring ad effectiveness.
Where required (e.g., certain cookies/ads), we rely on your consent; otherwise we generally rely on necessity to provide services and our legitimate interests in operating a safe, functional platform, balanced against your rights.
Sharing and overseas processing
We may share information with service providers (hosting, analytics, email/support tools, security, payment/fulfilment partners) under contractual safeguards and only as needed. Some providers may process data outside New Zealand. We take reasonable steps to ensure overseas recipients protect information in a way comparable to NZ privacy standards.
Retention
We keep personal information only as long as needed for the purposes above, including legal, accounting and dispute-resolution needs. We then delete or de-identify it where reasonably possible.
Security
We use reasonable administrative, technical and physical safeguards (e.g., access controls, encryption in transit, monitoring). No method is 100% secure; please use unique passwords and keep your login confidential.
Cookies, analytics and ads
We use cookies and similar technologies for essential functionality, preferences, analytics and (where enabled) advertising. You can manage cookie settings in your browser and, where available, our on-site consent controls.
Your rights (NZ Privacy Act 2020)
- Request access to personal information we hold about you.
- Request correction of your information (and request we attach a statement if we disagree).
- Complain to us, and if unresolved, to the Office of the Privacy Commissioner (privacy.org.nz).
To make a request, contact us using the details below. We may need to verify your identity.